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- Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
- Must have the ability to organise and prioritise daily, quarterly, monthly and yearly work.
- Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
- Must have the ability to establish good working relationships with the office colleagues, clients and CAREGivers
- Must have computer skills and be proficient in Word and Excel
- Must present a professional appearance and demeanour
- Must have the ability to perform duties in a professional office setting
- To organise all rotas and staffing requirements. (Rostering shifts)
- Monitoring, mediating and logging both Client and Caregivers concerns
- Effectively managing and developing excellent relationships with the Caregivers and Clients
- Actively encouraging contact between Caregivers and Clients and the office
- Coordinate and maintain a complete Client service schedule using our in-house CRM system- People Planner
- Accurately enter and maintain Client and Caregivers records
- Record Caregivers hours and enter hours into People Planner
- Deal with emergency situations decisively and effectively
- Answer incoming calls in a friendly, professional and knowledgeable manner
- Participate as needed in meetings related to Caregivers scheduling/work rotas
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- Competitive Pay
- Laptops
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- Career Growth
- Training and on going developmental support
- Good Work Life Balance
Scheduling Coordinator - Oranmore, County Galway - Dovida
2 months ago
Description
Join our team
With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year.
In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida's 'Circle of Care' philosophy ensures it fulfils its promise: Your Life, Your Way
Who we`re looking for
As a Scheduling Coordinator you should have following skills and experience.
What you`ll do
What you`ll get
For information on how Dovida processes your personal data please see our
Dovida-Candidate-Privacy-Statement-1.pdf
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Medical Rceptionist and Administrator
Only for registered members Clarinbridge, County Galway
-
Design Assurance Engineer
Full time Only for registered members Galway
-
Experienced Print Sales Coordinator
Only for registered members Ballybrit, County Galway
-
Regulatory Affairs Specialist
Full time Only for registered members Galway
-
General Warehouse/Maintenance Operative
Only for registered members Ballybrit, County Galway
-
Resident Engineer
Only for registered members G, IE
-
Pilates & Yoga Lead
Only for registered members Claregalway, County Galway
-
Office Administrator
Only for registered members Claregalway, County Galway
-
Receptionist/Administrative Coordinator
Full time Only for registered members Galway
-
Receptionist/Administrative Coordinator
Full time Only for registered members Galway
-
Construction Plant
Only for registered members Galway, County Galway
-
Office Manager
Only for registered members Galway
-
Project Manager
Only for registered members Galway
-
Executive Assistant
Full time Only for registered members Galway
-
Dental Implantologist
Only for registered members Galway
-
Production Supervisor
Only for registered members Galway
-
Planner/Scheduler
Only for registered members Galway, County Galway
-
Clinical Research Specialist
Only for registered members Galway
-
Clinic Co-ordinator
Only for registered members Galway, County Galway
-
Department Administrator
Part time Only for registered members Galway, County Galway
-
Architectural Technologist
Only for registered members Galway