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    • It Support Engineer - County Kildare - Eolas Recruitment

    Eolas Recruitment
    Eolas Recruitment County Kildare

    3 weeks ago

    Default job background
    Description
    My client based in Co Kildare is currently recruiting for a IT Support Engineer to join a growing team.
    The IT Support Engineer will report to the IT Infrastructure & Network Manager.
    The IT Support Engineer will deliver high quality technical support to approx 250 end users across the organisation.

    Experience Required Provide IT Helpdesk support to approximately 250 users, managing: Microsoft 365 WAN/LAN networks Firewalls VMWare and Windows Server Windows 10/11 deployment and support OS and software updates/patching Various business applications Ensure IT security best practices are implemented and maintained throughout the network.

    Maintain and support both local and wide area networks.
    Assist in updating and testing the organization's Business Continuity Plan as required.
    Offer out-of-hours support and travel between locations as needed.
    Follow procurement policies when acquiring hardware and software.
    Research, recommend, and implement IT solutions as necessary.
    Experience Required 12 years experience in an IT support or technician role.
    Strong troubleshooting and problem-solving skills.
    Effective communicator with solid technical knowledge of IT systems and infrastructure.
    Experience managing and supporting LAN/WAN networks.
    Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
    Understands user needs and adapts communication style to meet those needs.
    Maintains a professional and approachable demeanor.
    Consistently delivers high-quality service and support.
    Actively seeks feedback to identify improvement areas and fill knowledge gaps.
    Takes advantage of internal resources to deepen role-specific and organizational knowledge.
    Understands how personal goals align with team and organizational objectives.
    Delivers work with attention to detail, adhering to deadlines and organizational guidelines.
    Takes ownership of responsibilities and delivers on tasks independently.
    Builds positive working relationships with colleagues and stakeholders.
    Essential and Desirable Skills Strong troubleshooting and problem-solving skills.
    Effective communicator with solid technical knowledge of IT systems and infrastructure.
    Experience managing and supporting LAN/WAN networks.
    Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
    Educational Requirements Bachelors degree in IT or an equivalent qualification.
    Working Hours & Benefits Hybrid Working 25 Days Annual Leave Pension Income Protection & Life Assurance Professional development and education benefits


    HOW TO APPLY:
    To apply for this role, please submit your updated CV.
    If your skills and experience match job requirements, you will be contacted to discuss your application in detail.


    SIMILAR ROLES OPEN:
    As a specialized recruitment agency, we also have several other permanent and contract roles available.
    Visit our website for more information or explore additional opportunities.

    Skills:
    Vmware LAN WAN Infrastructure Technical Support Microsoft365 IT Helpdesk
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