eBay E

UK Fulfillment Acquisition Advisor (BB-47C2B)

Found in: Searcheuropeanjobs

The Fulfillment Acquisition advisor will be responsible for acquiring & on boarding new and existing businesses and merchants to the fulfillment program As a seller acquisition lead, you will be accountable for both onboarding merchants and assisting them to grow as they use eBay fulfilment to manager their inventory. Most merchants will have pre-existing relationships with eBay but some leads may also come through new seller sign up on eBay.

The successful candidate must be comfortable to operate with high level of autonomy, have strong communication skills and be able to communicate plans effectively to ensure high performance.

Successful candidates will need to demonstrate the ability to establish effective relationships and trust with key brands and businesses to enable speedy scaling and accelerating of their business performance on our platform. Prior logistics knowledge is not mandatory, but the candidates will be expected to learn and understand the operational details of the program.

This role is an outstanding opportunity to expand your knowledge in a core area of growth for eBay. If you want to work with BU partners, help our SMB sellers grow, help build trust on eBay through driving better retail standards and - if you have the appetite to challenge and disrupt for positive change - this is the role for you!


+ Perform analysis of and identify lead list quality, feeding back to BU

+ Use existing leads lists of potential new eBay merchants to prioritise and approach sales targets

+ Leverage seller interactions to identify opportunities to improve the eBay acquisition proposition and onboarding process. Proactively feedback findings to management & BU, and always seek a better way to acquire sellers on to the platform

+ Develop leads lists of potential new eBay merchants based on industry research

+ Report sales activities and progress with onboarded accounts into the eBay CRM system

+ Co-ordinate leads lists and reporting of sales activities with relevant partner groups

+ Deliver and optimise the eBay sales proposition for new merchants via telephone and email

+ Help merchants with the technical aspects of integrating their existing stock management systems to eBay

+ Coach new merchants that have been onboarded in best practices for eBay selling, in order to help them grow in their first year

+ Partner with BU lead to develop annual strategy and quarterly commercial plan

**You Are**

+ Strong with interpersonal skills, with a genuine curiosity for people and businesses, and ability to build trusting relationships with sellers

+ Experienced in supporting customers over the phone in a sales environment

+ Able to build strong customer relationships and deliver customer-centric solutions.

+ Consistently achieving results, even under difficult circumstances

+ Able to build partnerships and work collaboratively with others to meet objectives

+ Ability to learn through experimentation when tackling new problems, using both successes and failures as learning fodder

+ Strong with analysing data and draw actionable insights from these

+ Strong in trading acumen, comfortable to operate in a fast-paced trading environment

+ Outstanding in your negotiation skills to source critical inventory and establish joint commercial targets

+ You have excellent organisational, communication and problem-solving skills

+ Able to operate with agility and to navigate change

+ A Confident self-starter

+ Knowledgeable of our online marketplace


+ Strong experience within a client relationship management environment

+ Previously experience in sales, ideally in an online retail environment

+ Category or vertical specific experience a distinct advantage

+ Bachelor’s Degree or equivalent work experience

**Role Competencies**

+ Business Acumen

+ Self-Motivated

+ Negotiation Skills

+ Dealing with Ambiguity

+ Decision Quality

+ Drive for results

**Core Behavioral Competencies**

+ Relationship Management

+ Problem Solving

+ Attention to Detail

_eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at_ _talent@ebay.com_ _. We will make every effort to respond to your request for disability assistance as soon as possible._

_For more information see:_ EEO is the Law Poster (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO is the Law Poster Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf)

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