The Recruitment Company

Cloud Support Engineer (BB-1A37C)

Found in: Neuvoo IE

Leading IT Services CompanyWest Dublin based (remote options for now)€45k - €50k base + benefitsIn this role you will join the Cloud Services Division of one of Ireland's leading IT Services companies. This is a 2nd and 3rd level position providing in depth support on customers cloud infrastructure and applications in both Azure and AWS. It will give you a phenomenal opportunity to learn, progress your career, and work with a like-minded and close knit team supporting some of Ireland's biggest companies.Role and responsibilities:Providing proactive and reactive support on a wide range of cloud services, including Infrastructure, SaaS & PaaS.Accepting escalations from Level 1 and 2 engineers on user-based cloud issues.Working with the Project Management team to deliver new services and applications in the cloud.Identifying and implementing best practices in new and existing cloud deployments.Manage and prioritise ticket queue to ensure assigned SLA’s are met.Manage P1 and high urgency tickets as required.Follow all Arkphire policy and procedures and work within ITIL standards and guidelines Education and experience: AZ-104, or equivalent, certified essential.AZ-303/304 ideal, but not essential.AWS Certification ideal, but not essential.Minimum 2 years administering / deploying cloud-based solutions.Strong Office 365 skills (Exchange, Teams, Sharepoint & OneDrive).Experience with MDM solutions. (InTune, Endpoint Manager).Experience with private / hybrid cloud deployments. (VMWare / HyperV).Strong networking skills.Please click APPLY to be immediately considered

calendar_today5 days ago

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info Permanent

location_onDublin, Ireland

work The Recruitment Company

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