Citigroup C

Last Mile Transformation Programme Manager (BB-B74CC)

Found in: Searcheuropeanjobs

Citi’s Treasury and Trade Solutions (TTS) group is built on the power of our network. Citi Treasury and Trade Solutions (TTS), provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. With a full range of digital and mobile enabled platforms, tools and analytics, TTS continues to lead the way in delivering innovative and tailored solutions to its clients. TTS offers the industry’s most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and services.

+ TTS counts 80% of Global Fortune 500, over 1,100 public sector entities and thousands of financial institutions amongst its diverse client base

+ Doing business In 160 countries and jurisdictions, and transacting in over 140 currencies, TTS processes some USD 4.0 trillion of client payments everyday

+ Collaborates with clients to deliver next-generation financial solutions using TTS Innovation Labs.

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


+ Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

+ Interfaces with senior project staff and client senior management teams regarding status of projects.

+ Recommends and oversees process improvements.

+ Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

+ Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

+ Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

+ Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

+ Acts as advisor or coach to new or lower level analysts; allocates work.

+ Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

+ Persuades and influences others through and comprehensive communication and diplomacy skills.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ 6-10 years experience in a related technology role and subject matter expert in overall field


+ Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This role is for a highly process-oriented and dynamic individual responsible for governing the Last Mile Transformation Program across EMEA. In this role the successful candidate will act as a servant leader liasing with the others key roles of the initiative and Business Managers to manage the program in compliance with the Program and Project Management Process and the underlying standards.

In particular the individual will participate to the prioritization of the projects that would be funded against the assigned program, tracking the progress and KPIs during the project execution.

**Job Background/context:**

​The Last Mile Transformation is a strategic initiative part of the global TTS. This role is very important in executing that initiative in the identified regions. With a very large number of applications and several teams and functions involved in the region’s deliveries, it is imperative for us to have a highly efficient and streamlined delivery model.

**Key Responsibilities:**

The requirements and responsibilities for the role include (but are not limited to) the following:

+ Synchronize with regular calls the project teams and track the dependencies across projects and programs

+ Define and track the key milestones

+ Identify and manage any risk and issue

+ Define the critical success factors and track the KPI during the project execution

+ Prepare the OpCo and support the preparation to Steerco meetings

+ Prioritize the projects assigned to program in agreement with the Key Business Sponsor

+ Manage and assign the resources to projects in collaboration with the rest of the workgroup

+ Work closely with the Project Managers to Identify, coordinate and manage the program milestones in cooperation with the project managers

The successful candidate will be highly detail-oriented and have very strong stakeholder management skills. Previous expertise in similar program governance and/or PMO work is a preferred requirement.

Expert verbal and written communication is a requirement of the role.

The following requirements represent a strong plus:

+ Deep knowledge of the Treasury & Trade Services business

+ ICG Project and Program Management Standard

+ PTS 2.0

+ TTS Jira

+ EMEA TTS applications

+ Agile and SAFe principles


**Job Family Group:**



**Job Family:**

Technology Project Management


**Time Type:**


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (** .

View the "EEO is the Law ( " poster. View the EEO is the Law Supplement (\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (\_aa\_policy.pdf) .

View the Pay Transparency Posting (\_%20English\_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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