Service Assistant (BB-15009)

Found in: Neuvoo IE

Here at Fresh Property Group, we are looking for a Service Assistant to join us at Brickworks, Dublin 8 as part of the Residents’ Team on a full time basis. Hours of work are Monday to Saturday, 37.5 hours with rostered shifts between 8am to 8pm.Keeping exceptional customer service at the forefront of your mind, you will provide a responsive reception service and be the first point of contact for tenants and prospective tenants. Ensuring the reception area is clean and tidy at all times, you will deal with customer enquiries by email, social media, telephone and in person and undertake viewings (both virtual and online), giving appropriate advice to potential tenants when required. You’ll also be comfortable on video in today’s often virtual working environment, and enjoy contributing to creating and managing social media content. You’ll assist the Senior Service Assistant in monitoring and chasing rent arrears, managing and instructing our cleaning teams, and brief and liaise with our maintenance technician and other tradespersons and contractors.This is a hands on position, which will require you to be able to balance the serious aspects of the role, whilst providing a social and fun atmosphere to create a community where students want to live and work.About YouWe’re looking for an individual who has customer service experience; selling, retaining and maintaining good working relationships. Comfortable working in a pressurised and very busy environment, you will have administration skills, be a good communicator who has the ability to liaise with a range of stakeholders through varying means such as orally, virtually and in writing, and someone who takes a real pride in your work. Flexibility in working hours is a must, as is competence in the use of Microsoft Office, social media and high level multitasking. Every day can be different at Brickworks, and we are looking for proactive individuals who enjoy challenges, and who always see solutions, not problems.About UsPart of The Watkins Jones Group, Fresh Property Group is a leading third-party manager of purpose-built residential accommodation. We work with developers, investors and universities to turn great buildings into great places to live.Why Join Us?In return for your hard work and dedication, we can offer you some extensive benefits which include; 25 days annual leave plus bank holidays pro rata (increasing to 28 days with service), a pension scheme, the Cycle to Work scheme, and death in service benefit.Rostered Hours - Monday – Friday 8am – 8pm, Saturday 9am – 5pm37.5 Hours Per week

calendar_today2 days ago

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info Permanent

location_onDublin, Ireland

work Fresh

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