Intern IT Business Systems Analyst - Weekend Shift - 24 month contract (BB-45288)
Found in: Searcheuropeanjobs
Description:Intern IT Business Systems Analyst - Weekend Shift - 24 month contract
Parkmore, County Galway, Ireland
2 days ago
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations
At our IT Department in Medtronic, plc, we focus on partnering with global manufacturing to support the operational needs and enable their strategic plans through collaboration, leadership and innovation. IT Business Analysts communicate with numerous functional areas and support business needs related to technology, operational processes, and data relationships/configurations to sustain operations. They align processes across business units/geographies and develop solutions to issues while facilitating process development and improvement activities.
**_Come for a job, stay for a career!_**
**A DAY IN THE LIFE OF:**
+ You will be supporting all IT incidents for the Parkmore site across the weekend shift (Friday to Sunday, 07:00 to 19:00)
+ You will provide functional knowledge and technical support to the business supporting manufacturing.
+ You will respond to all incidents and requests raised via our ServiceNow ticketing system and the emergency IT Service Desk helpline.
+ You will determine business impact based on the business unit criteria.
+ You will work closely with global escalation teams, while owning all incidents at a local level.
+ You will work on tasks to develop and/or address process improvements, training, knowledge transfer, reports, and documentation.
+ You will create and update knowledge base to improve service to clients including: develop written procedures, tips, reports, and support related material.
+ You will ensure that Medtronics systems and the information on them are protected in accordance with Medtronics Information Protection Policies and Standards, as well as best Information Protection practices.
+ Recently graduated with a Level 8 or 9 computing degree
+ Familiar with Windows 10 and Office 365
+ Understanding of networking principles
+ Experience using / supporting SAP and /or SAP ME
+ Excellent communication skills
+ Self-motivated and proactive
+ Ability to work under minimal supervision
**Medtronic offer a competitive Salary and flexible Benefits Package**
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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