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Gaillimh

    Installation Technician - Galway, Ireland - Actavo Group

    Actavo Group
    Actavo Group Galway, Ireland

    1 week ago

    Default job background
    Permanent
    Description

    Actavo

    Installation Technician - Three - Galway
    Engineer/Technical Galway Permanent PART 1 : Role Details Role Title Installation Technician Department Three Reports To Team Manager Location Galway PART 2: Role Purpose This team is responsible for the installation and service of broadband systems to homes and businesses, delivering exceptional customer service and installation services and support to the public. Full training is provided.
    You must have a full driver's license to be considered for this role.

    Benefits:
  • Employee assistance programme
  • Refer a friend scheme
  • Cycle to work scheme
  • Maternity pay
  • Employee discounts – on hotels, gyms, electronics and more
  • Educational assistance
  • Career progression opportunities
  • Christmas savings club
  • Long Service Awards
  • Life assurance – 4 times your annual salary
    • PART 3: Principal Responsibilities
  • Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you
  • Install and service broadband products to a standard set out by the Client
  • Work to achieve Key Performance Indicators (KPI's) set out by both the Client and Actavo
  • Deliver a first-class customer experience and positively promote the brand, through on-site performance
    • PART 4: Person Specification Education/Qualifications
  • A full, clean driver's license is required
    • Skills & Competencies (evidence of)
    Technical
  • Good literacy, numeric and IT skills
  • Technical/Installations minded
    • Interpersonal
  • Excellent organisational, interpersonal and communication skills required
    • Business Skills
  • Communication
  • Time Management
  • Project Management and Planning
  • Customer Service
    • Personal
  • Must be target driven to deliver on KPI's set by the Client
  • Able to work at heights
  • Must be able to understand company health and safety policies and adhere to same always
  • Determined and committed to high quality standards
  • Exceptional customer focus with a positive, can-do attitude
  • Flexibility in line with business requirements
  • Ability to represent the company in a professional manner at all times
    • ACT 2
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