Jobs
>
Gaillimh

    IT Support Analyst - Galway, Ireland - Pale Blue Dot® Recruitment

    Pale Blue Dot® Recruitment
    Pale Blue Dot® Recruitment Galway, Ireland

    6 days ago

    Pale Blue Dot® Recruitment background
    CDI
    Description

    Our client, a leading medical device Company in Galway is hiring an IT Support Analyst. The successful candidate will provide excellent customer service as the 1st level of IT support for company users, customers, and company owned and supported hardware and applications. This individual will serve as a key role within the IT operational team, interfacing directly with business users and ensuring IT support/services are delivered as expected.

    Responsibilities include but are not limited to the following:

    • User support & assistance, resolve issues such as access controls, usage problems and fulfilling IT Service requests.
    • Issues to and collaborate with higher level support teams and/or vendors when necessary.
    • Maintain user access and account information.
    • Installing, setting up, issuing, troubleshooting and resolving user computer hardware, software, and phone systems.
    • Support system upgrades; testing of new hardware and software, deploy software patches and "hot fixes."
    • Coordinating installation & set up and troubleshooting meeting/conference room equipment.
    • PC/laptop/printer asset lifecycle (procurement through end of life), maintain asset and inventory information.
    • Ensure all IT support (incidents, requests, etc.) are documented and managed within the company service management/ticketing system > prioritizes and assigns tickets per defined service delivery rules.
    • Maintain IT support resolver guide/knowledge base.
    • Learn relevant software and hardware used and supported by the IT organization.
    • Reinforce Information/Cyber Security policies.
    • Contribute to continuous improvement efforts.
    • Provide these support services to users at global, local, remote locations.
    • Other responsibilities as assigned.
    • Certificate or equivalent or Bachelor's degree in related field (preferred)
    • IT and/or Service Management Certifications (preferred)
    • Ideally 2 years experience in similar role
    • Fundamental networking concepts, Microsoft Office Suite & Operating systems (Windows and Server (AD)) - of basic computing hardware; desktop, laptop PC's; printer; of ServiceNow platform (preferred) and of basic Cyber Security practices
    • Strong sense of customer service/orientation
    • Excellent oral and written communication skills with an ability to explain technical topics in simple terms
    • Good analytical and problem-solving skills
    • Organization and planning skills to effectively prioritize and execute work
    • Effectively work as individual and/or with others to solve problems
    • Self-motivated and proactive to perform work and continue learning
    • Able to speak/write in English language (multi-lingual preferred)
    • Some overtime and/or flexible work schedules may be required
    • Some domestic and international travel may be required
    • Occasionally lift/carry/move equipment 10-25kg

    Note: By applying for this position, you may also be considered by Pale Blue Dot Recruitment for other or future related vacancies

    Pale Blue Dot Recruitment - The Resource for the MedTech Workforce

  • Pale Blue Dot® Recruitment

    IT Support Analyst

    1 week ago

    Pale Blue Dot® Recruitment Galway, Ireland CDI

    Our client, a leading medical device Company in Galway is hiring an IT Support Analyst. The successful candidate will provide excellent customer service as the 1st level of IT support for company users, customers, and company owned and supported hardware and applications. This in ...

  • Collins McNicholas Recruitment

    Business Systems Analyst

    2 weeks ago

    Collins McNicholas Recruitment Galway, Ireland

    Our Client, a leading medical device company is looking for a Business Systems Analyst to join their team in Galway . · As part of the Galway Materials Management Business Systems Group, the Business System Analyst will be responsible for supporting the production planning, ...

  • Boston Scientific

    Principal Business Process Analyst

    1 week ago

    Boston Scientific Galway, Ireland

    Job Title: Magellan Principal Business Process Analyst, Regulatory Product Controls · Job Title: Magellan Principal Business Process Analyst, Regulatory Product Controls · Closing Date: 21st April 2024 · More than the opportunity of a opportunity to improve lives · For more t ...

  • Boston Scientific

    Principal Business Process Analyst

    6 days ago

    Boston Scientific Galway, Ireland

    Job Title: Magellan Principal Business Process Analyst, Regulatory Product Controls · Job Title: Magellan Principal Business Process Analyst, Regulatory Product Controls · Reporting to: Snr Manager, Product Owner Regulatory Product Controls · Closing Date: 13th May 2024 · Appl ...

  • Fidelity Investments, Ireland

    Senior Systems Analyst

    1 week ago

    Fidelity Investments, Ireland Galway, Ireland

    Job Description: · Senior Systems Analyst · Are you interested in joining a highly collaborative, fast-paced, growth area in the organization where you can help drive business solutions and inspire change? Managed Accounts are a growing business in the financial services indust ...

  • Radius

    Senior Pricing Analyst

    1 week ago

    Radius Galway, Ireland Permanent - Full time

    Heard of us? · We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet th ...

  • Avaya

    Finance Analyst

    1 week ago

    Avaya Galway, Ireland

    About the Opportunity · This role is for a Finance/Systems Analyst within the Global Controllership Team. Avaya is transitioning to new business models and is also working through a finance and digital transformation process. This role will focus on the SAP RAR accounting process ...

  • Oracle

    Customer Service Analyst

    1 week ago

    Oracle Galway, Ireland Regular Employee

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as w ...

  • Boston Scientific

    Business Analyst II

    1 week ago

    Boston Scientific Galway, Ireland

    Job Title: Business Process P2 · Reporting to: Senior Project Manager · Closing Date: 10th of May 2024 · Job Purpose · Provides Business Process support services to all functions across the site, for both new and existing functionality in key system (e.g. SAP, Business Informat ...

  • Pearson Carter

    Hybrid Senior D365 CE Developer

    4 days ago

    Pearson Carter Galway, Ireland

    Hybrid Senior D365 CE Developer €75k · Pearson Carter are working with a company who specialise in Managed IT Services, Digital transformation, IT Security, and digital workforce solutions for their clientele who are predominantly in the west of Ireland. Their team is constantly ...

  • Cpl

    Microbiology Trainer

    5 days ago

    Cpl County Galway, Ireland Full time

    Microbiology Trainer · Our Client, An accredited contract laboratory, is currently looking for an experienced Microbiology Trainer on a full time basis, to co-ordinate and support the development of their Microbiology Analysts · Reporting to: Director of Microbiology · RESPONSIBI ...

  • Wayfair

    Supplier AP Senior Analyst

    1 week ago

    Wayfair Galway, Ireland

    Who We Are: · Our EU Accounts Payable Team is responsible for the core AP processes and payment systems that support Wayfair. Finance at Wayfair is tasked with delivering clean, accurate and fast financial information in a way that maximizes our business impact efficiently. Accou ...

  • Life Science Recruitment

    Process Engineer

    4 days ago

    Life Science Recruitment Galway, Ireland

    Process Engineer Jobs | Medical Device Jobs | Galway I'm looking for... · Home · Jobseekers · Employers · Career Advisor · Career Profiles · About Us · Contact Us · Blog · Login · Job Tools Create a new account · Print this job · Send Job Spec · Share on LinkedIn · ...

  • Signify Health Ireland

    Senior Software Engineer

    1 week ago

    Signify Health Ireland Galway, Ireland

    Join us at the start of a new era in health care where technology is transforming how and where care is delivered, creating a more connected, effective care experience for all. Our mission at Signify Health is to build trusted relationships to make people healthier. We do this by ...

  • Cpl

    Data Analyst

    1 hour ago

    Cpl County Galway, Ireland

    Our client an Educational Institution, is looking to hire a Data Analyst on a full time temporary contract until the 10th of December. · The role is as a data analyst supporting the Director of Planning & Institutional Research in extracting, tidying, summarising, analysing and ...

  • Cpl

    Revenue Assurance Analyst

    1 week ago

    Cpl County Galway, Ireland Full time

    REVENUE ASSURANCE ANALYST · My client, a Galway based, software organisation, with a global finance centre of excellence, seeks to hire a new a Revenue Assurance Analyst within a growing Finance function. My client is transitioning to new business models and is also working thoro ...

  • Cpl

    Senior Software Engineer

    5 days ago

    Cpl County Galway, Ireland Full time

    Senior Software Engineer – Galway/Hybrid · Our client, a leading Financial Services provider seeks to hire a Senior Software Engineer to aid in the development of high-quality applications to service the financial trading industry. The successful candidate will have the opportuni ...

  • Avaya

    Revenue Assurance Analyst

    3 days ago

    Avaya Galway, Ireland

    About Avaya · Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to ...

  • Avaya

    Finance Analyst

    3 days ago

    Avaya Galway, Ireland

    About Avaya · Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to ...

  • Viatris

    QC Analyst Level III

    1 week ago

    Viatris Inverin, Ireland Full time

    Mylan Teoranta At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. · Viatris empowers people worldwide to live healthier at every stage of life. · We d ...