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Ouvea Coly

Ouvea Coly

Customer Service Representative

Marketing / Advertising / Public Relations

Dublin, Dublin City

Social


About Ouvea Coly:

I am both efficient and compassionate, consistently aiming to provide exceptional service in all my endeavors. With fluency in English and French, I excel in effective communication and attentive task management. My interests include video games, ballet, travel, and reading.

Experience

2018-2022: VIP Guide & Event Coordinator at The Walt Disney Company - I immersed myself in the enchanting world of Disney, guiding VIP guests and ensuring their magical experience during parades and events.

2020-2023: Freelance Graphic Designer & E-Marketing Consultant - I harnessed creativity and strategy to deliver impactful visuals and digital marketing solutions, optimizing online presence and engaging with brands effectively.

2021-2023: Translator & Copywriter at KYE Communication - I translated English to French and wrote articles in French.

2022-2023: Freelance Game Tester - I reviewed and corrected translated game text for accuracy and cultural relevance, addressing issues and enhancing user experience.

2023: Customer Success & Sales Advisor at École 109 - I engaged with customers through various communication channels, managed CRM systems, and played a pivotal role in driving sales, contributing to sales targets and objectives.

Education

  1. Bachelor in Multimedia Art Direction from ENACO.
  2. Management of Fashion and Luxury Companies Certificate from Università Commerciale Bocconi.
  3. BTS Communication from CNED.
  4. Google Ads Certifications from Google.

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