Achieve a position as a,Quality Assistant, HR Assistant and Customer Service Supervisor, in which I can develop my abilities and contribute to the company's growth.
KFP June 2011 - July 2013Expertise in Human Resources, overseeing the activities of recruitment and selection, performance evaluation, job description, implementation of Human Resources, Training and Development, Assessment of organizational climate and overseeing the strategic planning.
TCI BPO October 2010 - June 2011Perform support to the Quality Management System, involving the analysis of standards, preparation of training, organization and documentation control audits. Coordinate the team of quality control in audit processes in operational areas.
Quality Control and Technical Support Coordinator.
Cartello August 2004 - July 2010• Implemented and Organized of the quality department, Maintenance and
documentation of quality system;
• Managed staff of two technical support;
• Interacted with customers; provided management systems for websites, updating
University Federal de Pernambuco
2002 - 2006
(4 years) Pernambuco