beBee background
Professionals
>
Carlow
JP Mulcahy

JP Mulcahy

IT Support/helpdesk engineer

Technology / Internet

Carlow, Carlow

Social

About JP Mulcahy:

Customer-focused IT professional with 10+ years of experience in technical support, hardware/software troubleshooting, and service desk operations. Demonstrated ability to resolve Level 1 and Level 2 issues efficiently, working both independently and collaboratively within team environments. Committed lifelong learner with a strong academic background and multiple IT certifications.

Experience

  • IT Support (Level 1/2) | Ticketing Systems | SLA Management
  • Windows 10/11 | Microsoft 365 | Active Directory 
  •  Hardware Troubleshooting | Networking | User Account Admin
  • Office 365 (Teams, Outlook, Excel, SharePoint)
  • Remote Desktop Support | Printer & Mobile Device Support
  • Excellent written & verbal English 
  • Lancom and Sonicwall Firewall configuration
  • Full clean driver’s license

Education

- Microsoft 365 Certified: Fundamentals – Microsoft (Oct 2024)

- IT Specialist - Network Security – Certiport (May 2024)

- Microsoft Technology Associate: Windows Server Admin Fundamentals – Microsoft (Jun 2022)

- Microsoft Technology Associate: Database Admin Fundamentals – Microsoft (Nov 2016)

- Microsoft Technology Associate: Networking Fundamentals – Microsoft (Nov 2016)

- Apple Certified Macintosh Technician – Apple (Nov 2014)

Professionals in the same Technology / Internet sector as JP Mulcahy

Professionals from different sectors near Carlow, Carlow

Jobs near Carlow, Carlow

  • Work in company

    Senior Manufacturing Support Engineer

    Abbott Laboratories

    This position is an onsite opportunity in the Abbott Diabetes Care Division. · ...

    Kilkenny

    1 month ago

  • Work in company

    Graduate IT Support Engineer

    INNOVATE

    We provide ongoing support to our clients, helping them transform their technology to meet business goals. Respond to incoming support calls and manage tickets through ConnectWise. · Deliver first-level support remotely to clients across multiple sectors. · Assist with scheduled ...

    Gorey, County Wexford

    1 month ago

  • Work in company

    Graduate Engineer (September 2026 Programme)

    Veolia | Ireland

    We are seeking to recruit Engineering Graduates to join our busy Technical and EICA division based in Kilkenny. · As part of our Technical or EICA division, you will be working on a number of engineering activities on a specific project or multiple projects dependent on capacity, ...

    Kilkenny, County Kilkenny

    1 month ago