Jiaxue Huo

Keeping shelves and displays tidy not only enhances the shopping experience for customers but also provides strong support for seasonal promotions.
Collaborate with team members to efficiently handle peak customer flow, ensure store standards are met, and complete tasks under tight deadlines.
Enhanced core competencies including customer communication, team collaboration, problem-solving, and fast-paced retail operations.

WORK EXPERIENCE  
Festive Customer Assistant | Tesco Extra Douglas, Cork                                          Nov. 2025 – Present
Keeping shelves and displays tidy not only enhances the shopping experience for customers but also provides strong support for seasonal promotions.
Collaborate with team members to efficiently handle peak customer flow, ensure store standards are met, and complete tasks under tight deadlines.
Enhanced core competencies including customer communication, team collaboration, problem-solving, and fast-paced retail operations.

Security Check | Beijing Subway, Beijing City                                                              Mar. 2024 – July 2024
As a team manager in the Beijing subway security inspection team, I Managed a security inspection team of 10+ staff, ensuring operational efficiency and compliance with safety protocols.
Coordinated schedules and shift rotations to optimize productivity and staff well-being.
Communicated effectively with passengers and multiple internal departments to resolve security issues and maintain safety standards.
Strengthened leadership, stakeholder communication, and real-time problem-solving skills.

Waitress | Cork Oriental Supermarket Restaurant, CO. Cork                                  June 2023 – Sept. 2023
Delivered high-quality customer service in a busy restaurant environment, ensuring timely and accurate order delivery.
Collaborated with a multicultural team to improve service flow and customer satisfaction.
Handled payments and transactions accurately while maintaining a calm, customer-first approach under pressure.

Receptionist | DRG Wedding photography Studio, China                                        June 2021 – Aug. 2021
As a receptionist, served as the main contact point for clients, scheduling sessions and managing communication between photographers and makeup artists.
Drafted service messages, handled customer inquiries, and maintained organized customer databases.
Improved coordination efficiency by ensuring clear communication of client requirements across departments.

EDUCATION 
2024 – 2025    MSc Management and Marketing, University College Cork   
Subjects Include: Market Research, People and Organisations, Consumer Behaviour, Marketing Communications, Strategy, Project Management, Foundations of Management, Organisational Dynamics, Ethical Issues in Business, Digital Marketing for International Markets.

Project: Applied Research Project
Title: Connecting Global Brand Identity with Local Consumer Culture: Rare Beauty’s Social Media Content Strategy for the Chinese Gen Z Market.
Objective:Analysed how social media content influences engagement among Chinese Gen Z beauty consumers to develop data-driven localization strategies for Rare Beauty’s market entry.
Results: 55%

2021 – 2023  BA Accounting and Finance, Griffith College Cork  
Overall Result: 2H2
Final Year Subjects: Corporate Finance, Corporate Governance and Professional Ethics, Financial Data Analysis, Income Tax and VAT, International Corporate Reporting, Business Reporting and Analysis, Digital Disruption in Business, Performance Management, Strategic Management Concepts, Valuation and Securities Analysis.