SmartBox Group October 2015 - at PresentTeam Lead of 1 Team of 25 Sales Executives and 1 team of 6 Sales administrators
Day to day management of 2 Teams of sales executives and sales administrators.
Grow the sales Team from 8 to 25 employees and the admin Team from 2 to 6 employees over 3 months.
Increase sales executives FTE’s productivity by 25% over 4 months.
Increase close rate from 12% to 20% over 4 months.
Closely work with marketing department to assess targets feasibility and deadlines.
Provide sales training and coaching to the sales team.
Define, setup and implement new bonus scheme according to department budget and company goals.
Resources calculation for FY2016 according to targets and department budget.
MEDEX GROUP November 2009 - May 2014Business development in the Asian and European markets in timber and FMCG industries. Management of the sales
team. Overseeing supply chain with Western and Central African suppliers.
Defining sales strategy and objectives.
Development of the Chinese, Indian and European markets with major breakthrough in China and India.
Negotiating with suppliers.
Managing major accounts sales cycle (€K50+ deals).
Managing and coaching foreign sales reps and buyers.
Extensive travel through Europe and Africa.
Harte Hanks October 2008 - October 2009Management of 2 telemarketing teams (Southern and Central/Nordic Europe, 35 reps) for the Sun Microsystems
EMEA campaign. Recruitment, training and coaching. Day-to-day management.
Day to day management of 2 teams of 30 telemarketing representatives (Southern, Central and Northern Europe).
Recruitment and training of initial and new team members (4 teams/55 reps).
Best performing teams on the campaign (120 to 130% target achievement vs 70% to 80% for other teams).
Sales and phone coaching.
Data and KPI analysis.
Deliver appraisal and PDP.
Call-Ethic July 2006 - September 2008Company sales processes setup. Recruitment, training and management of sales reps. Grew business by 50%
year to year (2006/2007 and 2007/2008).
Telesales Manager South Europe
Apple July 2005 - July 2006Day to day management of a team of 17 reps, generating a $10M/month revenue average. 110% to 120%
to target achievement. Setup and implementation of the Apple Store Coaching model.
1999 - 2001
(2 years) Provence-Alpes-Côte d'Azur