Chizoba Okafor

Chizoba is a skilled, adaptable and detail-oriented professional with experience in customer service, reception and administration. Graduate with HRM and entrepreneurship studies.

I have a diverse range of skills and experience in customer service, receptionist, and administrative roles. I have completed a Master's degree and are currently pursuing a second one in Entrepreneurship. My ability to work under pressure, adaptability, and interpersonal skills make me an excellent fit for roles that requires me  to interact with people of all ages and backgrounds.

My experience working as a Receptionist/Ticket Agent at Trinity College Dublin and Asana software company in Dublin highlights my attention to detail, customer service skills, and ability to manage multiple tasks simultaneously. My role at The Pensions Authority in Dublin as a Receptionist/Customer Care Rep showcases my problem-solving skills and ability to provide comprehensive service information to clients.

My experience as a Customer Service Advisor and Customer Service Rep in Nigeria demonstrates my ability to build relationships with clients and customers, resolve issues, and troubleshoot technical problems. Additionally, my administrative skills and experience as an Administrative Assistant at Uzok alof limited in Nigeria, where you provided support to a group of professionals and performed various administrative duties, showcases your ability to adapt to new technologies. I also have strong written and verbal communication skills.

I have certification as an Associate CIPD and UNIDO HP LIFE, and membership in groups such as the United Nations Volunteer Online (UNV), Young African Leaders Initiative, and Action against child labor demonstrate your commitment to continuous learning and social impact.

In conclusion, my profile showcases a diverse range of skills and experience, and my ability to deliver excellent communication and create a detailed-oriented environment which makes me a great fit for roles that require excellent customer service, administrative, and interpersonal skills.

I have a bachelor's degree in Philosophy and Sociology and a master's degree in Human Resource management. I am currently doing a second master's degree in Entrepreneurship because I love learning and it will help me build my prospects.